NF EN ISO 19011

NF EN ISO 19011

December 2002
Standard Cancelled

Guidelines for quality and/or environmental management systems auditing

ISO 19011:2002 provides guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors. It is applicable to all organizations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit programme. The application of ISO 19011 to other types of audits is possible in principle provided that special consideration is paid to identifying the competence needed by the audit team members in such cases.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

December 2002

Number of pages

43 p.

Reference

NF EN ISO 19011

ICS Codes

03.120.10   Quality management and quality assurance
13.020.10   Environmental management

Classification index

X50-136

Print number

1 - 12/12/2002

International kinship

ISO 19011:2002

European kinship

EN ISO 19011:2002
Sumary
Guidelines for quality and/or environmental management systems auditing

ISO 19011:2002 provides guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors.

It is applicable to all organizations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit programme.

The application of ISO 19011 to other types of audits is possible in principle provided that special consideration is paid to identifying the competence needed by the audit team members in such cases.

Replaced standards (5)
NF EN ISO 14010
November 1996
Standard Cancelled
Guidelines for environmental auditing. General principles.

NF EN ISO 14011
November 1996
Standard Cancelled
Guidelines for environmental auditing. Audit procedures. Auditing of environmental management systems.

NF EN ISO 14012
November 1996
Standard Cancelled
Guidelines for environmental auditing. Qualification criteria for environmental auditors.

NF EN 30011-2
August 1993
Standard Cancelled
Guidelines for auditing quality systems. Part 2 : qualification criteria for quality systems auditors.

NF EN 30011-3
August 1993
Standard Cancelled
Guidelines for auditing quality systems. Part 3 : management of audit programmes.

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Standard replaced by (1)
NF EN ISO 19011
January 2012
Standard Cancelled
Guidelines for auditing management systems

<p>ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.</p> <p>ISO 19011:2011 is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme.</p> <p>The application of ISO 19011:2011 to other types of audits is possible, provided that special consideration is given to the specific competence needed.</p>

Table of contents
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  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    1
  • 4 Principes de l'audit
    3
  • 5 Management d'un programme d'audit
    4
  • 5.1 Généralités
    4
  • 5.2 Objectifs et étendue d'un programme d'audit
    6
  • 5.3 Responsabilités, ressources et procédures relatives au programme d'audit
    7
  • 5.4 Mise en oeuvre du programme d'audit
    8
  • 5.5 Enregistrements relatifs au programme d'audit
    8
  • 5.6 Surveillance et revue du programme d'audit
    9
  • 6 Activités d'audit
    10
  • 6.1 Généralités
    10
  • 6.2 Déclenchement de l'audit
    10
  • 6.3 Réalisation de la revue des documents
    13
  • 6.4 Préparation des activités d'audit sur site
    13
  • 6.5 Réalisation des activités d'audit sur site
    15
  • 6.6 Préparation, approbation et diffusion du rapport d'audit
    20
  • 6.7 Clôture de l'audit
    21
  • 6.8 Suivi d'audit
    21
  • 7 Compétence et évaluation des auditeurs
    21
  • 7.1 Généralités
    21
  • 7.2 Qualités personnelles
    22
  • 7.3 Connaissances et aptitudes
    23
  • 7.4 Formation initiale, expérience professionnelle, formation d'auditeur et expérience d'audit
    26
  • 7.5 Maintien et amélioration de la compétence
    28
  • 7.6 Évaluation des auditeurs
    28
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