NF ISO 13053-2

NF ISO 13053-2

October 2011
Standard Current

Quantitative methods in process improvement - Six Sigma - Part 2 : tools and techniques

ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach. The methodology set out in ISO 13053-1 is generic and remains independent of any individual industrial or economic sector. This makes the tools and techniques described in ISO 13053-2:2011 applicable to any sector of activity and any size business seeking to gain a competitive advantage.

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Main informations

Collections

National standards and national normative documents

Publication date

October 2011

Number of pages

54 p.

Reference

NF ISO 13053-2

ICS Codes

03.120.30   Application of statistical methods

Classification index

X06-092-2

Print number

1 - 18/10/2011

International kinship

ISO 13053-2:2011
Sumary
Quantitative methods in process improvement - Six Sigma - Part 2 : tools and techniques

ISO 13053-2:2011 describes the tools and techniques, illustrated by factsheets, to be used at each phase of the DMAIC approach.

The methodology set out in ISO 13053-1 is generic and remains independent of any individual industrial or economic sector. This makes the tools and techniques described in ISO 13053-2:2011 applicable to any sector of activity and any size business seeking to gain a competitive advantage.

Table of contents
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  • Avant-propos
    v
  • Introduction
    vi
  • 1 Domaine d'application
    1
  • 2 Termes et définitions
    1
  • 3 Symboles et abréviations
    4
  • 3.1 Symboles
    4
  • 3.2 Termes abrégés
    5
  • 4 Séquence de processus DMAIC
    6
  • 4.1 Étape de définition
    6
  • 4.2 Étape de mesure
    7
  • 4.3 Étape d'analyse
    9
  • 4.4 Étape d'amélioration
    10
  • 4.5 Étape de contrôle
    12
  • Annexe A (informative) Fiches-outils
    14
  • Bibliographie
    46
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