XP ISO/TS 20282-2

XP ISO/TS 20282-2

December 2006
Standard Cancelled

Ease of operation of everyday products - Part 2 : test method for walk-up-and-use products

ISO 20282-2:2006 specifies a test method for measuring the ease of operation of "walk-up-and-use" products. The purpose of the test is to provide a basis for predicting the ease of operation of a walk-up-and-use product, including measures of its effectiveness and efficiency of operation, and the satisfaction of the intended user population in its expected context of use. The intended users of ISO 20282-2:2006 are people with human factors expertise in the design and management of appropriate tests, including manufacturers, suppliers, purchasing organizations or third parties (such as consumer organizations).

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Main informations

Collections

National standards and national normative documents

Thematics

Sécurité, Silver économie, Gestion des risques et SST, Accessibilité, QSE

Publication date

December 2006

Number of pages

39 p.

Reference

XP ISO/TS 20282-2

ICS Codes

13.180   Ergonomics

Classification index

X35-131-2

Print number

1 - 26/12/2006

International kinship

Sumary
Ease of operation of everyday products - Part 2 : test method for walk-up-and-use products

ISO 20282-2:2006 specifies a test method for measuring the ease of operation of "walk-up-and-use" products. The purpose of the test is to provide a basis for predicting the ease of operation of a walk-up-and-use product, including measures of its effectiveness and efficiency of operation, and the satisfaction of the intended user population in its expected context of use.

The intended users of ISO 20282-2:2006 are people with human factors expertise in the design and management of appropriate tests, including manufacturers, suppliers, purchasing organizations or third parties (such as consumer organizations).

Table of contents
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  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Conformité
    1
  • 3 Références normatives
    1
  • 4 Termes et définitions
    2
  • 5 Objectif des essais de facilité d'emploi
    5
  • 6 Mode opératoire d'essai
    6
  • 7 Méthode d'essai
    7
  • 7.1 Identifier le produit
    7
  • 7.2 Spécifier le contexte d'utilisation prévu
    7
  • 7.3 Vérifier que le produit est compatible avec les caractéristiques des utilisateurs cibles
    9
  • 7.4 Concevoir l'essai
    9
  • 7.5 Mesures
    12
  • 8 Résultats
    12
  • 8.1 Objectifs principaux
    12
  • 8.2 Efficacité d'emploi
    12
  • 8.3 Efficience d'emploi
    12
  • 8.4 Satisfaction eu égard à l'emploi
    13
  • 9 Rapport
    13
  • Annexe A (normative) Objectifs du produit
    14
  • Annexe B (informative) Antécédents de la méthode
    16
  • Annexe C (normative) Réunir un échantillon représentatif d'utilisateurs
    18
  • Annexe D (normative) Intervalles de confiance
    22
  • Annexe E (normative) Échelle de satisfaction eu égard à l'emploi
    25
  • Annexe F (normative) Format de présentation des rapports d'essai
    26
  • Annexe G (informative) Retour d'informations sur la présente partie de l'ISO 20282
    32
  • Bibliographie
    33
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