DIN ISO 10002

DIN ISO 10002

July 2019
Standard Current

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

Main informations

Collections

DIN german standards

Thematics

Management et performance

Publication date

July 2019

Number of pages

41 p.

Reference

DIN ISO 10002

ICS Codes

03.120.10   Quality management and quality assurance

Print number

1
Replaced standards (1)
DIN ISO 10002
May 2010
Standard Cancelled
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

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