FD ISO/TS 16949
Quality management systems - Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
ISO/TS 16949:2009, in conjunction with ISO 9001:2008, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products. ISO/TS 16949:2009 is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured. Supporting functions, whether on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone certification to ISO/TS 16949:2009. ISO/TS 16949:2009 can be applied throughout the automotive supply chain.
ISO/TS 16949:2009, in conjunction with ISO 9001:2008, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products.
ISO/TS 16949:2009 is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured.
Supporting functions, whether on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone certification to ISO/TS 16949:2009.
ISO/TS 16949:2009 can be applied throughout the automotive supply chain.
<p>This Technical Specification, in conjunction with ISO 9001:2000, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products.</p> <p>This Technical Specification is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured.</p> <p>Supporting functions, whether on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone certification to this Technical Specification.</p> <p>This Technical Specification can be applied throughout the automotive supply chain.</p>
<p>This Technical Specification, in conjunction with ISO 9001:2000, defines the quality management system requirements for the design and development, production and, when relevant, installation and service of automotive-related products.</p> <p>This Technical Specification is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured.</p> <p>Supporting functions, whether on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone certification to this Technical Specification.</p> <p>This Technical Specification can be applied throughout the automotive supply chain.</p>
- Avant-proposvii
- Introductionix
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0.1 Généralitésix
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0.2 Approche processusx
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0.3 Relations avec l'ISO 9004xii
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0.4 Compatibilité avec d'autres systèmes de managementxii
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0.5 Objectif de la présente Spécification techniquexii
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1 Domaine d'application1
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1.1 Généralités1
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1.2 Périmètre d'application2
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2 Références normatives2
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3 Termes et définitions3
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3.1 Termes et définitions pour l'industrie automobile3
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4 Système de management de la qualité5
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4.1 Exigences générales5
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4.2 Exigences relatives à la documentation6
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5 Responsabilité de la direction8
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5.1 Enqaqement de la direction8
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5.2 Écoute client9
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5.3 Politique qualité9
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5.4 Planification9
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5.5 Responsabilité, autorité et communication10
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5.6 Revue de direction11
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6 Management des ressources12
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6.1 Mise à disposition des ressources12
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6.2 Ressources humaines13
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6.3 Infrastructures14
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6.4 Environnement de travail15
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7 Réalisation du produit16
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7.1 Planification de la réalisation du produit16
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7.2 Processus relatifs aux clients17
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7.3 Conception et développement19
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7.4 Achats25
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7.5 Production et préparation du service27
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7.6 Maîtrise des équipements de surveillance et de mesure31
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8 Mesure, analyse et amélioration33
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8.1 Généralités33
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8.2 Surveillance et mesurage33
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8.3 Maîtrise du produit non conforme37
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8.4 Analyse des données38
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8.5 Amélioration39
- Annexe A (normative) Plan de surveillance41
- Bibliographie43
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