NF EN 13011
NF EN 13011

NF EN 13011

December 2000
Standard Current

Transportation services - Good transport chains - System for declaration of performance conditions

Le présent document définit les exigences relatives aux déclarations de qualité des performances d'un service de transport de marchandises.

See more
View the extract New: UPSELL service
Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

December 2000

Number of pages

15 p.

Reference

NF EN 13011

ICS Codes

03.080.20   Services for companies
03.220.01   Transport in general

Classification index

X50-806

Print number

1 - décembre 2002

European kinship

EN 13011:2000
Sumary
Transportation services - Good transport chains - System for declaration of performance conditions

Le présent document définit les exigences relatives aux déclarations de qualité des performances d'un service de transport de marchandises.
Table of contents
  • Avant-propos
    3
  • Introduction
    4
  • 1 Domaine d'application
    4
  • 2 Références normatives
    4
  • 3 Termes et définitions
    5
  • 4 Responsabilité sur l'ensemble de la chaîne de transport
    5
  • 5 Mesure des performances
    6
  • 6 Vérification
    7
  • Annexe A (normative) Déclaration des performances de qualité dans les chaînes de transport
    10
  • Bibliographie
    13
ZOOM ON ... the Requirements department

To comply with a standard, you need to quickly understand its issues in order to determine its impact on your activity.

The Requirements department helps you quickly locate within the normative text:

  • mandatory clauses to satisfy,
  • non-essential but useful clauses to know, such as permissions and recommendations.

The identification of these types of clauses is based on the document "ISO/IEC Directives, Part 2 - Principles and rules of structure and drafting of ISO documents" as well as on a constantly enriched list of verbal forms.

With Requirements, quickly access the main part of the normative text!


New: UPSELL service
  • The UPSELL service allows you to easily update one of your standards.
  • With a single click, add a new language, the Requirements or Redline+ service and add one or more additional users.
  • Whether you are in the process of acquiring a standard or it is already available in your personal space, the UPSELL service is available at every stage to help you understand it and implement it within your organization.
Need to identify, monitor and decipher standards?

COBAZ is the simple and effective solution to meet the normative needs related to your activity, in France and abroad.

Available by subscription, CObaz is THE modular solution to compose according to your needs today and tomorrow. Quickly discover CObaz!

Request your free, no-obligation live demo

I discover COBAZ