NF EN 13809

NF EN 13809

December 2003
Standard Current

Tourism services - Travel agencies and tour operators - Terminology

Le présent document donne les définitions de termes généralement utilisés dans l'industrie touristique concernant les activités des agences de voyage et voyagistes, dans le but de faciliter la compréhension entre les utilisateurs et les prestataires de services touristiques.

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Main informations

Collections

National standards and national normative documents

Thematics

Qualité - audit - lean, Management et performance, QSE, Silver économie

Publication date

December 2003

Number of pages

33 p.

Reference

NF EN 13809

ICS Codes

01.040.03   Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
03.080.30   Services for consumers
03.200.01   Leisure and tourism in general

Classification index

X50-738

Print number

1 - 26/11/2003

European kinship

EN 13809:2003
Sumary
Tourism services - Travel agencies and tour operators - Terminology

Le présent document donne les définitions de termes généralement utilisés dans l'industrie touristique concernant les activités des agences de voyage et voyagistes, dans le but de faciliter la compréhension entre les utilisateurs et les prestataires de services touristiques.
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