NF EN 15975-1

July 2011

Standard Cancelled

Security of drinking water supply - Guidelines for risk and crisis management - Part 1 : crisis management

Le présent document décrit les principes guidant les bonnes pratiques en matière de gestion de l'eau potable en temps de crise, y compris les mesures de préparation et de suivi post-crise.

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Main informations

Collections

National standards and national normative documents

Publication date

July 2011

Number of pages

21 p.

Reference

NF EN 15975-1

ICS Codes

13.060.20 Drinking water

Classification index

P41-090-1

Print number

1 - juin 2011

European kinship

EN 15975-1:2011

Sumary

Security of drinking water supply - Guidelines for risk and crisis management - Part 1 : crisis management

Le présent document décrit les principes guidant les bonnes pratiques en matière de gestion de l'eau potable en temps de crise, y compris les mesures de préparation et de suivi post-crise.

Standard replaced by (1)

NF EN 15975-1+A1

January 2016

Standard Current

Security of drinking water supply - Guidelines for risk and crisis management - Part 1 : crisis management

Le présent document décrit les principes guidant les bonnes pratiques en matière de gestion de l'eau potable en temps de crise, y compris les mesures de préparation et de suivi post-crise.

Table of contents

Avant-propos
3
Introduction
4
1 Domaine d'application
4
2 Termes et définitions
4
3 Principes essentiels de la gestion de crise
6
3.1 Établissement du contexte
6
3.2 Définition des objectifs
8
3.3 Phases et éléments de la gestion de crise
9
3.4 Organisation structurelle
10
3.5 Organisation des processus
10
4 Préparation aux crises
13
4.1 Dangers susceptibles de déclencher une crise concernant l'eau potable
13
4.2 Organisation structurelle et organisation des processus
14
4.3 Configuration et équipement du centre de gestion de crise
14
4.4 Flux des communications et d'informations
14
4.5 Équipements de télécommunications, attribution de privilèges de communication
14
4.6 Bases de données
15
4.7 Qualifications
15
4.8 Exercices
15
4.9 Documentation
15
5 Réponse coordonnée à la crise
15
6 Retour à une situation normale après la crise
16
7 Retour d'expérience
16
Annexe A (informative) Exemple de configuration et d'équipement d'une salle de gestion de crise
17
Annexe B (informative) Recommandations sur la qualification du personnel
19

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