NF EN ISO 15189
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Medical laboratories - Requirements for quality and competence
ISO 15189:2012 specifies requirements for quality and competence in medical laboratories.ISO 15189:2012 can be used by medical laboratories in developing their quality management systems and assessing their own competence. It can also be used for confirming or recognizing the competence of medical laboratories by laboratory customers, regulating authorities and accreditation bodies.
ISO 15189:2012 specifies requirements for quality and competence in medical laboratories.
ISO 15189:2012 can be used by medical laboratories in developing their quality management systems and assessing their own competence. It can also be used for confirming or recognizing the competence of medical laboratories by laboratory customers, regulating authorities and accreditation bodies.
ISO 15189:2007 specifies requirements for quality and competence particular to medical laboratories. ISO 15189:2007 is for use by medical laboratories in developing their quality management systems and assessing their own competence, and for use by accreditation bodies in confirming or recognising the competence of medical laboratories.
- Avant-proposiv
- Introductionv
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1 Domaine d'application1
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2 Références normatives1
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3 Termes et définitions1
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4 Exigences relatives au management6
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4.1 Responsabilité en matière d'organisation et de management6
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4.2 Système de management de la qualité9
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4.3 Maîtrise des documents10
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4.4 Contrats de prestations11
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4.5 Examens transmis à des laboratoires sous-traitants12
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4.6 Services externes et approvisionnement12
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4.7 Prestation de conseils13
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4.8 Traitement des réclamations13
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4.9 Identification et maîtrise des non-conformités13
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4.10 Actions correctives14
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4.11 Actions préventives14
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4.12 Amélioration continue14
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4.13 Maîtrise des enregistrements15
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4.14 Évaluation et audits16
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4.15 Revue de direction18
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5 Exigences techniques19
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5.1 Personnel19
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5.2 Locaux et conditions environnementales21
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5.3 Matériel de laboratoire, réactifs et consommables23
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5.4 Processus préanalytiques26
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5.5 Processus analytiques30
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5.6 Garantie de qualité des résultats33
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5.7 Processus post-analytiques35
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5.8 Compte rendu des résultats35
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5.9 Diffusion des résultats37
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5.10 Gestion des informations de laboratoire38
- Annexe A (informative) Correspondance avec l'ISO 9001:2008 et l'ISO/IEC 17025:200540
- Annexe B (informative) Comparaison entre l'ISO 15189:2007 et l'ISO 15189:201245
- Bibliographie49
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