NF EN ISO 19011

NF EN ISO 19011

January 2012
Standard Cancelled

Guidelines for auditing management systems

ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.ISO 19011:2011 is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme.The application of ISO 19011:2011 to other types of audits is possible, provided that special consideration is given to the specific competence needed.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

January 2012

Number of pages

57 p.

Reference

NF EN ISO 19011

ICS Codes

03.120.10   Quality management and quality assurance
13.020.10   Environmental management

Classification index

X50-136

Print number

1 - 10/01/2012

International kinship

ISO 19011:2011

European kinship

EN ISO 19011:2011
Sumary
Guidelines for auditing management systems

ISO 19011:2011 provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit programme, auditors and audit teams.

ISO 19011:2011 is applicable to all organizations that need to conduct internal or external audits of management systems or manage an audit programme.

The application of ISO 19011:2011 to other types of audits is possible, provided that special consideration is given to the specific competence needed.

Replaced standards (1)
NF EN ISO 19011
December 2002
Standard Cancelled
Guidelines for quality and/or environmental management systems auditing

ISO 19011:2002 provides guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors. It is applicable to all organizations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit programme. The application of ISO 19011 to other types of audits is possible in principle provided that special consideration is paid to identifying the competence needed by the audit team members in such cases.

Standard replaced by (1)
NF EN ISO 19011
July 2018
Standard Current
Guidelines for auditing management systems

This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process. These activities include the individual(s) managing the audit programme, auditors and audit teams. It is applicable to all organizations that need to plan and conduct internal or external audits of management systems or manage an audit programme. The application of this document to other types of audits is possible, provided that special consideration is given to the specific competence needed.

Table of contents
  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    1
  • 4 Principes de l'audit
    4
  • 5 Management d'un programme d'audit
    5
  • 5.1 Généralités
    5
  • 5.2 Détermination des objectifs du programme d'audit
    7
  • 5.3 Établissement du programme d'audit
    8
  • 5.4 Mise en oeuvre du programme d'audit
    11
  • 5.5 Surveillance du programme d'audit
    14
  • 5.6 Revue et amélioration du programme d'audit
    15
  • 6 Réalisation d'un audit
    15
  • 6.1 Généralités
    15
  • 6.2 Déclenchement de l'audit
    16
  • 6.3 Préparation des activités d'audit
    17
  • 6.4 Réalisation des activités d'audit
    19
  • 6.5 Préparation et diffusion du rapport d'audit
    24
  • 6.6 Clôture de l'audit
    25
  • 6.7 Réalisation du suivi d'audit
    26
  • 7 Compétence et évaluation des auditeurs
    26
  • 7.1 Généralités
    26
  • 7.2 Détermination de la compétence de l'auditeur pour répondre aux besoins du programme d'audit
    27
  • 7.3 Déterminer les critères d'évaluation des auditeurs
    31
  • 7.4 Choisir la méthode d'évaluation des auditeurs appropriée
    31
  • 7.5 Réaliser l'évaluation du ou des auditeurs
    31
  • 7.6 Maintien et amélioration de la compétence du ou des auditeurs
    32
  • Annexe A (informative) Lignes directrices et exemples illustratifs de connaissances et aptitudes spécifiques à la discipline des auditeurs
    33
  • Annexe B (informative) Lignes directrices supplémentaires destinées aux auditeurs pour la planification et la réalisation des audits
    39
  • Bibliographie
    46
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