NF EN ISO 9241-129

January 2011

Standard Current

Ergonomics of human-system interaction - Part 129 : guidance on software individualization

ISO 9241-129:2010 provides ergonomics guidance on individualization within interactive systems, including recommendations on where individualization might be appropriate or inappropriate and how to apply individualization.It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group. It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system. (Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.)ISO 9241-129:2010 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO 9241-110 and any other parts in the ISO 9241 series applicable to the design of the intended system.Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.

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Main informations

Collections

National standards and national normative documents

Thematics

Sécurité, Silver économie, Gestion des risques et SST, Accessibilité, QSE

Publication date

January 2011

Number of pages

62 p.

Reference

NF EN ISO 9241-129

ICS Codes

13.180 Ergonomics

35.080 Software

35.180 IT terminal and other peripheral equipment

Classification index

X35-122-129

Print number

1 - 05/01/2011

International kinship

ISO 9241-129:2010

European kinship

EN ISO 9241-129:2010

Sumary

Ergonomics of human-system interaction - Part 129 : guidance on software individualization

It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group. It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system. (Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.)

ISO 9241-129:2010 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO 9241-110 and any other parts in the ISO 9241 series applicable to the design of the intended system.

Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.

Table of contents

Avant-propos
v
Introduction
vii
1 Domaine d'application
1
2 Références normatives
1
3 Termes et définitions
1
4 Conformité
3
5 Cadre pour l'application de la présente partie de l'ISO 9241
3
6 Introduction à l'individualisation
4
6.1 Rôle de l'individualisation
4
6.2 Cas où la capacité d'individualisation est appropriée
5
6.3 Limitations relatives aux capacités d'individualisation
6
6.4 Déclenchement de l'individualisation
6
7 Lignes directrices générales relatives à l'individualisation
6
7.1 Accessibilité
6
7.2 Contrôle utilisateur
7
7.3 Détectabilité
8
7.4 Cohérence
9
7.5 Utilisabilité des résultats et fonctions d'individualisation
9
8 Étapes d'individualisation
10
8.1 Déclenchement de l'individualisation
10
8.2 Décision concernant les actions d'individualisation
10
8.3 Modification du système et du contexte
11
9 Configuration, paramètres et valeurs par défaut
11
9.1 Configuration et reconfiguration
11
9.2 Utilisabilité de la configuration et de la reconfiguration
12
9.3 Configuration et reconfiguration guidées
14
9.4 Paramètres par défaut
16
10 Prise en charge d'utilisateurs individuels
16
10.1 Profils utilisateur
16
10.2 Gestion des profils par l'utilisateur
18
10.3 Acquisition automatique des profils
19
10.4 Portabilité des profils
19
10.5 Formation et aide sur l'individualisation
20
11 Individualisation des éléments d'interface
20
11.1 Lignes directrices générales relatives à l'individualisation des éléments d'interface
20
11.2 Individualisation des supports visuels
21
11.3 Individualisation des supports audio
22
11.4 Individualisation des supports tactiles
23
11.5 Individualisation des aspects temporels des supports
23
12 Individualisation des activités d'interaction
24
12.1 Prise en charge de la création et de l'utilisation, par l'utilisateur, de séquences d'interaction enregistrées
24
12.2 Contrôle des options de sécurité par l'utilisateur
24
12.3 Guidage général de l'utilisateur
25
12.4 Aide en ligne
25
13 Individualisation du contenu
26
13.1 Généralités
26
13.2 Variantes culturelles et linguistiques
27
Annexe A (informative) Vue d'ensemble de la série ISO 9241
28
Annexe B (informative) Facteurs à prendre en compte pour la conception d'individualisations
29
Annexe C (informative) Procédure type pour évaluer l'applicabilité et la conformité
37
Bibliographie
50

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