NF EN ISO 9241-920

NF EN ISO 9241-920

October 2024
Standard Current

Ergonomics of human-system interaction - Part 920 : tactile and haptic interactions

This document specifies requirements and recommendations for tactile/haptic hardware and software interactions. It provides guidance on the design and selection of hardware, software and combinations of hardware and software interactions, including:—     the design or use of tactile/haptic inputs, outputs and/or combinations of inputs and outputs, with general guidance on their design or use as well as on designing or using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction;—     the tactile/haptic encoding of information, including textual data, graphical data and controls;—     the design of tactile/haptic objects;—     the layout of tactile/haptic space;—     interaction techniques.The recommendations given in this document are applicable to a variety of tactile/haptic devices, representing the real world or virtual or mixed realities (e.g. exoskeletons, wearables, force feedback devices, touchables, tangibles) and stimulation types (e.g. acoustic radiation pressure, electrical muscle stimulation) and they can also be found in virtual and augmented environments.This document provides general information about how various forms of tactile/haptic interaction can be applied to various user tasks.This document does not include guidance on the role of walking in virtual or mixed realities for tactile/haptic interaction.NOTE            It is recognized that some interactive scenarios can be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for tactile/haptic interaction by virtue of the situation being modelled.

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Main informations

Collections

National standards and national normative documents

Thematics

QSE, Accessibilité, Gestion des risques et SST, Silver économie, Sécurité

Publication date

October 2024

Number of pages

38 p.

Reference

NF EN ISO 9241-920

ICS Codes

13.180   Ergonomics
35.180   IT terminal and other peripheral equipment

Classification index

X35-122-920

Print number

1

International kinship

European kinship

EN ISO 9241-920:2024
Sumary
Ergonomics of human-system interaction - Part 920 : tactile and haptic interactions

This document specifies requirements and recommendations for tactile/haptic hardware and software interactions. It provides guidance on the design and selection of hardware, software and combinations of hardware and software interactions, including:

     the design or use of tactile/haptic inputs, outputs and/or combinations of inputs and outputs, with general guidance on their design or use as well as on designing or using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction;

     the tactile/haptic encoding of information, including textual data, graphical data and controls;

     the design of tactile/haptic objects;

     the layout of tactile/haptic space;

     interaction techniques.

The recommendations given in this document are applicable to a variety of tactile/haptic devices, representing the real world or virtual or mixed realities (e.g. exoskeletons, wearables, force feedback devices, touchables, tangibles) and stimulation types (e.g. acoustic radiation pressure, electrical muscle stimulation) and they can also be found in virtual and augmented environments.

This document provides general information about how various forms of tactile/haptic interaction can be applied to various user tasks.

This document does not include guidance on the role of walking in virtual or mixed realities for tactile/haptic interaction.

NOTE            It is recognized that some interactive scenarios can be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for tactile/haptic interaction by virtue of the situation being modelled.

Replaced standards (1)
NF EN ISO 9241-920
October 2016
Standard Cancelled
Ergonomics of human-system interaction - Part 920 : guidance on tactile and haptic interactions

ISO 9241-920:2009 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including: the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction; the tactile/haptic encoding of information, including textual data, graphical data and controls; the design of tactile/haptic objects, the layout of tactile/haptic space; interaction techniques. It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille. The recommendations given in ISO 9241-920:2009 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entire virtual environment — consistent, in as far as possible, with the simulation requirements. NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.

Table of contents
  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Application de l'ISO 9241-920
  • 5 Entrées, sorties et/ou combinaisons tactiles/haptiques
  • 6 Attributs de codage tactile et haptique des informations
  • 7 Codage tactile/haptique spécifique au contenu
  • 8 Conception d'objets et espace tactiles/haptiques
  • 9 Interaction
  • Bibliographie
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