NF EN ISO/IEC 17020

NF EN ISO/IEC 17020

October 2012
Standard Current mandatory application standard
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Conformity assessment - Requirements for the operation of various types of bodies performing inspection

ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities. It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of inspection.

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Main informations

Collections

National standards and national normative documents

Publication date

October 2012

Number of pages

29 p.

Reference

NF EN ISO/IEC 17020

ICS Codes

03.120.20   Product and company certification. Conformity assessment

Classification index

X50-064

Print number

2 - 01/12/2013

International kinship

ISO/IEC 17020:2012

European kinship

EN ISO/IEC 17020:2012
Sumary
Conformity assessment - Requirements for the operation of various types of bodies performing inspection

ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities.

It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of inspection.

Table of contents
  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    1
  • 4 Exigences générales
    3
  • 4.1 Impartialité et indépendance
    3
  • 4.2 Confidentialité
    4
  • 5 Exigences structurelles
    4
  • 5.1 Exigences administratives
    4
  • 5.2 Organisation et management
    5
  • 6 Exigences en matière de ressources
    5
  • 6.1 Personnel
    5
  • 6.2 Installations et équipements
    7
  • 6.3 Sous-traitance
    8
  • 7 Exigences relatives aux processus
    9
  • 7.1 Méthodes et procédures d'inspection
    9
  • 7.2 Manipulation des échantillons et objets présentés à l'inspection
    10
  • 7.3 Enregistrements
    10
  • 7.4 Rapports d'inspection et certificats d'inspection
    10
  • 7.5 Réclamations et appels
    11
  • 7.6 Processus en matière de réclamations et appels
    11
  • 8 Exigences en matière de système de management
    12
  • 8.1 Options
    12
  • 8.2 Documentation du système de management (Option A)
    12
  • 8.3 Maîtrise des documents (Option A)
    13
  • 8.4 Maîtrise des enregistrements (Option A)
    13
  • 8.5 Revue de direction (Option A)
    13
  • 8.6 Audits internes (Option A)
    14
  • 8.7 Actions correctives (Option A)
    15
  • 8.8 Actions préventives (Option A)
    15
  • Annexe A (normative) Exigences d'indépendance concernant les organismes d'inspection
    16
  • Annexe B (informative) Éléments optionnels des certificats et rapports d'inspection
    18
  • Bibliographie
    19
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