NF EN ISO/IEC 17024
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Conformity assessment - General requirements for bodies operating certification of persons
ISO/IEC 17024:2012 contains principles and requirements for a body certifying persons against specific requirements, and includes the development and maintenance of a certification scheme for persons.
ISO/IEC 17024:2012 contains principles and requirements for a body certifying persons against specific requirements, and includes the development and maintenance of a certification scheme for persons.
ISO/IEC 17024:2003 specifies requirements for a body certifying persons against specific requirements, including the development and maintenance of a certification scheme for personnel.
- Avant-proposiv
- Introductionv
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1 Domaine d'application1
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2 Références normatives1
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3 Termes et définitions1
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4 Exigences générales4
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4.1 Questions juridiques4
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4.2 Responsabilité en matière de décision de certification4
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4.3 Management de l'impartialité4
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4.4 Situation financière et responsabilité5
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5 Exigences structurelles5
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5.1 Management et structure organisationnelle5
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5.2 Structure de l'organisme de certification par rapport aux activités de formation5
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6 Exigences relatives aux ressources6
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6.1 Exigences générales relatives auxpersonnels6
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6.2 Personnel engagé dans les activités de certification7
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6.3 Externalisation7
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6.4 Autres ressources8
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7 Exigences en matière d'enregistrements et d'informations8
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7.1 Enregistrements des demandeurs, candidats et personnes certifiées8
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7.2 Informations au public8
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7.3 Confidentialité9
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7.4 Sécurité9
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8 Dispositif(s) particulier(s) de certification10
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9 Exigences du processus de certification11
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9.1 Processus de candidature11
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9.2 Processus d'évaluation11
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9.3 Processus d'examen12
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9.4 Décision de certification12
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9.5 Suspension, retrait ou réduction du périmètre de certification13
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9.6 Processus de renouvellement de certification13
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9.7 Utilisation des certificats, logos et marques14
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9.8 Appels envers des décisions de certification15
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9.9 Plaintes15
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10 Exigences du système de management16
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10.1 Généralités16
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10.2 Exigences générales du système de management16
- Annexe A (informative) Principes applicables aux organismes de certification de personnes et à leurs activités de certification20
- Bibliographie22
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