NF ISO 26362

NF ISO 26362

March 2009
Standard Current

Access panels in market, opinion and social research - Vocabulary and service requirements

ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed.ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

See more
View the extract
Main informations

Collections

National standards and national normative documents

Publication date

March 2009

Number of pages

19 p.

Reference

NF ISO 26362

ICS Codes

03.020   Sociology. Demography

Classification index

X50-066

Print number

1 - 16/03/2009

International kinship

ISO 26362:2009
Sumary
Access panels in market, opinion and social research - Vocabulary and service requirements

ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed.

ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

Table of contents
  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    1
  • 4 Exigences
    4
  • 4.1 Exigences générales
    4
  • 4.2 Organisation et responsabilité
    4
  • 4.3 Recrutement de nouveaux panélistes
    5
  • 4.4 Structure et taille de l'"access panel"
    7
  • 4.5 Gestion de l'"access panel"
    8
  • 4.6 Utilisation de l'"access panel"
    10
  • 4.7 Rapport au client
    11
  • 4.8 Règles de conduite professionnelle
    12
  • Annexe A (informative) Références aux paragraphes de l'ISO 20252:2006 dans la présente Norme internationale
    13
ZOOM ON ... the Requirements department
To comply with a standard, you need to quickly understand its issues in order to determine its impact on your activity.

The Requirements department helps you quickly locate within the normative text:
- mandatory clauses to satisfy,
- non-essential but useful clauses to know, such as permissions and recommendations.

The identification of these types of clauses is based on the document “ISO / IEC Directives, Part 2 - Principles and rules of structure and drafting of ISO documents ”as well as on a constantly enriched list of verbal forms.

With Requirements, quickly access the main part of the normative text!

With Requirements, quickly access the main part of the normative text!
New: UPSELL service
- The UPSELL service allows you to easily update one of your standards.
- With a single click, add a new language, the Requirements or Redline+ service and add one or more additional users.
- Whether you are in the process of acquiring a standard or it is already available in your personal space, the UPSELL service is available at every stage to help you understand it and implement it within your organization.
Need to identify, monitor and decipher standards?

COBAZ is the simple and effective solution to meet the normative needs related to your activity, in France and abroad.

Available by subscription, CObaz is THE modular solution to compose according to your needs today and tomorrow. Quickly discover CObaz!

Request your free, no-obligation live demo

I discover COBAZ