NF ISO 29990

NF ISO 29990

October 2010
Standard Cancelled

Learning services for non-formal education and training - Basic requirements for service providers

ISO 29990:2010 specifies basic requirements for providers of learning services in non-formal education and training.

See more
View the extract
Main informations

Collections

National standards and national normative documents

Publication date

October 2010

Number of pages

24 p.

Reference

NF ISO 29990

ICS Codes

03.180   Education

Classification index

X50-763

Print number

1 - 28/10/2010

International kinship

ISO 29990:2010
Sumary
Learning services for non-formal education and training - Basic requirements for service providers

ISO 29990:2010 specifies basic requirements for providers of learning services in non-formal education and training.

Table of contents
  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Termes et définitions
    1
  • 3 Services de formation
    3
  • 3.1 Détermination des besoins d'apprentissage
    3
  • 3.2 Conception des services de formation
    4
  • 3.3 Fourniture des services de formation
    5
  • 3.4 Suivi de la fourniture des services de formation
    5
  • 3.5 Évaluation réalisée par les prestataires de services de formation
    6
  • 4 Management du prestataire de services de formation
    7
  • 4.1 Exigences générales de management
    7
  • 4.2 Stratégie et gestion d'entreprise
    7
  • 4.3 Revue de direction
    7
  • 4.4 Actions préventives et actions correctives
    7
  • 4.5 Management financier et management des risques
    7
  • 4.6 Gestion des ressources humaines
    8
  • 4.7 Management de la communication (interne/externe)
    8
  • 4.8 Allocation des ressources
    9
  • 4.9 Audits internes
    9
  • 4.10 Retour d'informations des parties prenantes
    9
  • Annexe A (informative) Contenu du plan d'affaires
    10
  • Annexe B (informative) Informations pour les revues du système de management
    11
  • Annexe C (informative) Actions préventives et correctives
    12
  • Annexe D (informative) Exemples de compétences clés des prestataires de services de formation
    13
  • Annexe E (informative) Correspondance entre l'ISO 29990:2010 et l'ISO 9001:2008
    15
  • Bibliographie
    18
Need to identify, monitor and decipher standards?

COBAZ is the simple and effective solution to meet the normative needs related to your activity, in France and abroad.

Available by subscription, CObaz is THE modular solution to compose according to your needs today and tomorrow. Quickly discover CObaz!

Request your free, no-obligation live demo

I discover COBAZ