NF ISO 29991
Language learning services outside formal education - Requirements
ISO 29991:2014 specifies requirements for language learning services outside formal education. These include any language learning services that are addressed to language learners themselves, as well as to interested parties that are acquiring the services for the benefit of learners. The key features of any such service are that the goals of learning are defined and evaluated, and that it involves interaction with the learner. The instruction can be delivered face-to-face or mediated by technology, or it can be a blend of both.Entities interested in using ISO 29991:2014 will include language learning service providers of all kinds and sizes, as well as associations or consortia of language learning service providers.In cases where the language learning services are provided by an organization that delivers products (goods and services) or other learning services in addition to language learning services, ISO 29991:2014 only applies to language learning services.ISO 29991:2014 is not specifically aimed at schools, colleges and universities which provide language learning as part of a formal educational system but may be useful to them as a tool for reflection and self-evaluation.
ISO 29991:2014 specifies requirements for language learning services outside formal education. These include any language learning services that are addressed to language learners themselves, as well as to interested parties that are acquiring the services for the benefit of learners. The key features of any such service are that the goals of learning are defined and evaluated, and that it involves interaction with the learner. The instruction can be delivered face-to-face or mediated by technology, or it can be a blend of both.
Entities interested in using ISO 29991:2014 will include language learning service providers of all kinds and sizes, as well as associations or consortia of language learning service providers.
In cases where the language learning services are provided by an organization that delivers products (goods and services) or other learning services in addition to language learning services, ISO 29991:2014 only applies to language learning services.
ISO 29991:2014 is not specifically aimed at schools, colleges and universities which provide language learning as part of a formal educational system but may be useful to them as a tool for reflection and self-evaluation.
This document specifies requirements for language-learning services. These include any language-learning services that are addressed to language learners themselves as well as to interested parties who are acquiring the services for the benefit of learners. The key features of any such service are that the goals of learning are defined and evaluated, and that it involves interaction with the learner. The instruction may be delivered face-to-face, be mediated by technology or be a blend of both. In cases where the language-learning services are provided by an organization that delivers products (goods and services) or other learning services in addition to language-learning services, this document only applies to language-learning services.
- Avant-proposiv
- Introductionv
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1 Domaine d'application1
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2 Termes et définitions1
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3 Détermination des besoins de formation en langues3
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4 Conception des services de formation en langues4
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5 Formateurs du prestataire de services de formation en langues5
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6 Disponibilité et accessibilité des ressources de formation en langues6
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7 L'environnement d'apprentissage des langues7
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8 Évaluation de l'apprentissage des langues7
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9 Évaluation du service de formation en langues7
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10 Promotion et publicité8
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11 Informations sur les services de formation en langues à l'usage des apprenants inscrits et de leurs commanditaires8
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12 Facturation9
- Annexe A (informative) Exemples d'échelles de compétence en langues des apprenants10
- Annexe B (informative) Compétences requises pour les enseignants en langues12
- Bibliographie14
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- mandatory clauses to satisfy,
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The identification of these types of clauses is based on the document “ISO / IEC Directives, Part 2 - Principles and rules of structure and drafting of ISO documents ”as well as on a constantly enriched list of verbal forms.
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