NF ISO 37120
Sustainable cities and communities - Indicators for city services and quality of life
This document defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. It follows the principles set out in ISO 37101 and can be used in conjunction with ISO 37101 and other strategic frameworks. This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.
This document defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. It follows the principles set out in ISO 37101 and can be used in conjunction with ISO 37101 and other strategic frameworks.
This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.
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1 Domaine d'application
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2 Références normatives
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3 Termes et définitions
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4 Indicateurs urbains
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5 Économie
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6 Éducation
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7 Énergie
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8 Environnement et changement climatique
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9 Finance
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10 Gouvernance
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11 Santé
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12 Logement
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13 Population et conditions sociales
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14 Loisirs
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15 Sécurité des personnes
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16 Déchets solides
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17 Sport et culture
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18 Télécommunication
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19 Transport
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20 Agriculture urbaine/locale et sécurité alimentaire
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21 Planification urbaine
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22 Eaux usées
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23 Eau
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24 Rapports et tenue des registres
- Annexe A Indicateurs urbains
- Annexe B Mise en correspondance des indicateurs avec les domaines d'action et finalités de l'ISO37101
- Annexe C Mise en correspondance des indicateurs avec les Objectifs de développement durable (ODD) des Nations Unies
- Annexe D Indicateurs de profil supplémentaires
- Bibliographie
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