NF ISO/IEC 19770-1
Information technology - Software asset management - Part 1 : processes and tiered assessment of conformance
ISO/IEC 19770-1:2012 establishes a baseline for an integrated set of processes for Software Asset Management (SAM), divided into tiers to allow for incremental implementation, assessment and recognition. ISO/IEC 19770-1:2012 applies to SAM processes and can be implemented by organizations to achieve immediate benefits. It can be applied to all software and related assets, regardless of the nature of the software, where related assets are all other assets with characteristics which are necessary to use or manage software. For example, it can be applied to executable software (such as application programs, operating systems and utility programs) and to non-executable software (such as fonts, graphics, audio and video recordings, templates, dictionaries, documents and data). It can be applied to all technological environments and computing platforms (e.g. virtualized software applications, on-premises or software-as-a-service; it is equally relevant in cloud computing as it is in older computing environments).
ISO/IEC 19770-1:2012 establishes a baseline for an integrated set of processes for Software Asset Management (SAM), divided into tiers to allow for incremental implementation, assessment and recognition.
ISO/IEC 19770-1:2012 applies to SAM processes and can be implemented by organizations to achieve immediate benefits. It can be applied to all software and related assets, regardless of the nature of the software, where related assets are all other assets with characteristics which are necessary to use or manage software. For example, it can be applied to executable software (such as application programs, operating systems and utility programs) and to non-executable software (such as fonts, graphics, audio and video recordings, templates, dictionaries, documents and data). It can be applied to all technological environments and computing platforms (e.g. virtualized software applications, on-premises or software-as-a-service; it is equally relevant in cloud computing as it is in older computing environments).
- Avant-proposiv
- Introductionv
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1 Domaine d'application1
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1.1 Objet1
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1.2 Champ d'application1
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1.3 Limitations3
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2 Conformité3
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2.1 Utilisation prévue3
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2.2 Méthodes d'établissement de conformité totale4
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3 Termes et définitions4
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4 Processus de gestion des actifs logiciels (Processus SAM)7
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4.1 Généralités7
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4.2 Environnement de contrôle pour le SAM9
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4.3 Processus de planification et de mise en oeuvre du SAM14
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4.4 Processus d'Inventaire SAM17
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4.5 Processus de vérification et de conformité SAM21
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4.6 Processus et Interfaces de gestion opérationnelle pour le SAM25
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4.7 Interfaces SAM des processus du cycle de vie29
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5 Paliers36
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5.1 Vue d'ensemble36
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5.2 Palier 1 - Données fiables37
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5.3 Palier 2 - Gestion pratique38
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5.4 Palier 3 - Intégration opérationnelle39
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5.5 Palier 4 - Conformité intégrale ISO/IEC du SAM40
- Annexe A (informative) Tableau de référence des résultats par palier42
- Annexe B (informative) Lignes directrices sur des sujets donnés48
- Annexe C (informative) Renvoi au guide des meilleures pratiques dans le secteur50
- Annexe D (informative) Guide82
- Annexe E (informative) Approches de capacité/maturité du secteur85
- Bibliographie90
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