Private company prevention and security services. Surveillance services by posted agents, mobile agents and alarm-generated intervention services. Specifications of the services and their implementation.

Le présent document donne les spécifications des services de surveillance par agents en poste et par agents itinérants et d''intervention. Il précise également les moyens à mettre en oeuvre pour la prestation de service ainsi que les spécifications pour la gestion de la satisfaction client et le suivi de la qualité.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance, Silver économie

Publication date

May 1998

Number of pages

35 p.

Reference

NF X50-777

ICS Codes

03.080.20 Services for companies

03.080.30 Services for consumers

03.120.20 Product and company certification. Conformity assessment

Sumary

Private company prevention and security services. Surveillance services by posted agents, mobile agents and alarm-generated intervention services. Specifications of the services and their implementation.

Le présent document donne les spécifications des services de surveillance par agents en poste et par agents itinérants et d''intervention. Il précise également les moyens à mettre en oeuvre pour la prestation de service ainsi que les spécifications pour la gestion de la satisfaction client et le suivi de la qualité.

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