NF X50-785
NF X50-785

NF X50-785

December 2002
Standard Current

Services provided by electronic security systems companies

Le présent document décrit les engagements des entreprises de systèmes électroniques de sécurité en matière de prestation de service et les niveaux de performance du service.

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Main informations

Collections

National standards and national normative documents

Thematics

Sécurité, QSE

Publication date

December 2002

Number of pages

13 p.

Reference

NF X50-785

ICS Codes

03.080.10   Maintenance services. Facilities management
13.310   Protection against crime

Classification index

X50-785

Print number

1 - décembre 2002
Sumary
Services provided by electronic security systems companies

Le présent document décrit les engagements des entreprises de systèmes électroniques de sécurité en matière de prestation de service et les niveaux de performance du service.
Table of contents
  • Avant-propos
    4
  • Introduction
    4
  • 1 Domaine d'application
    4
  • 2 Terminologie
    5
  • 3 Engagements généraux de qualité
    6
  • 3.1 Exigences spécifiques au personnel
    6
  • 3.2 Confidentialité
    8
  • 4 Déroulement du processus de réalisation des services
    8
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