X50-800
X50-800

X50-800

November 1994
Standard Cancelled

Quality within transportation services. Identification of the quality criteria for goods transportation chains.

Le présent document est une norme de service dans les transports. Il décrit les critères de qualité des différents services impliqués dans les chaînes de transport (du producteur au consommateur final). Le présent document est complémentaire aux normes de la série ISO 9000 (indice de classement : X 50-136) sur les modèles d'assurance de la qualité.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

November 1994

Number of pages

16 p.

Reference

X50-800

ICS Codes

03.080.20   Services for companies
03.220.01   Transport in general

Classification index

X50-800

Print number

1 - novembre 1994
Sumary
Quality within transportation services. Identification of the quality criteria for goods transportation chains.

Le présent document est une norme de service dans les transports. Il décrit les critères de qualité des différents services impliqués dans les chaînes de transport (du producteur au consommateur final). Le présent document est complémentaire aux normes de la série ISO 9000 (indice de classement : X 50-136) sur les modèles d'assurance de la qualité.
Table of contents
  • Avant-propos
    3
  • 1 Domaine d'application
    4
  • 2 Définitions
    4
  • 3 Articulation des chaînes de transport
    5
  • 3.1 Champ 1 - Conception de la chaîne de transport
    5
  • 3.2 Champ 2 - Expédition
    7
  • 3.3 Champ 3 - Transport
    9
  • 3.4 Champ 4 - Réception
    10
  • 4 Circulation des ordres, des informations et des documents
    11
  • 4.1 Transmission des ordres
    11
  • 4.2 Circuits des informations et des documents
    12
  • 5 Conclusion
    13
  • Annexe A (informative) Liste ouverte des auxiliaires de transport
    14
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