After-sales service. After-sales service independent repair engineers and service providers operating on behalf of the distribution networks.

Le présent document a pour objectif de préciser les caractéristiques déterminantes du SAV des réparateurs et prestataires indépendants réalisé pour le compte de la distribution.

New: UPSELL service

Main informations

Collections

National standards and national normative documents

Thematics

Publication date

June 1997

Number of pages

30 p.

Reference

XP X50-004

ICS Codes

03.080.30 Services for consumers

03.100.20 Trade. Commercial function. Marketing

Classification index

X50-004

Print number

1 - 01/07/1997

Sumary

After-sales service. After-sales service independent repair engineers and service providers operating on behalf of the distribution networks.

Le présent document a pour objectif de préciser les caractéristiques déterminantes du SAV des réparateurs et prestataires indépendants réalisé pour le compte de la distribution.

Standard replaced by (1)

NF X50-004

February 2001

Standard Current

After-sales service - Independent repair engineers and service providers operating on behalf of the distribution networks

Le présent document a pour objectif de préciser les caractéristiques déterminantes du service après-vente des réparateurs et prestataires indépendants réalisé pour le compte de la distribution.

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