FD X50-190
FD X50-190

FD X50-190

September 2000
Published document Current

Management tools - Knowledge asset management

Le présent document fournit des recommandations pour faciliter la mise en oeuvre de dispositifs de capitalisation d'expérience dans les organismes.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

September 2000

Number of pages

15 p.

Reference

FD X50-190

ICS Codes

03.120.10   Quality management and quality assurance

Classification index

X50-190

Print number

2 - septembre 2000
Sumary
Management tools - Knowledge asset management

Le présent document fournit des recommandations pour faciliter la mise en oeuvre de dispositifs de capitalisation d'expérience dans les organismes.
Table of contents
  • Avant-propos
    5
  • 1 Domaine d'application
    5
  • 2 Références normatives
    5
  • 3 Termes et définitions
    5
  • 4 Processus de capitalisation d'expérience (voir Annexe A)
    7
  • 4.1 Les raisons de la capitalisation d'expérience
    7
  • 4.2 Les conditions de la capitalisation d'expérience
    7
  • 4.3 Passage de l'individuel au collectif
    7
  • 4.4 Objets capitalisables
    8
  • 4.5 Activités du processus de capitalisation d'expérience
    8
  • 4.6 Liens entre capitalisation d'expérience et management de la qualité
    12
  • Annexe A (informative) Illustration du processus de capitalisation d'expérience
    13
  • Annexe B (informative)
    14
  • Bibliographie
    15
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