NF EN ISO 10012
Measurement management systems - Requirements for measurement processes and measuring equipment
ISO 10012:2003 specifies generic requirements and provides guidance for the management of measurement processes and metrological confirmation of measuring equipment used to support and demonstrate compliance with metrological requirements. It specifies quality management requirements of a measurement management system that can be used by an organization performing measurements as part of the overall management system, and to ensure metrological requirements are met. ISO 10012:2003 is not intended to be used as a requisite for demonstrating conformance with ISO 9001, ISO 14001 or any other standard. Interested parties can agree to use ISO 10012:2003 as an input for satisfying measurement management system requirements in certification activities. Other standards and guides exist for particular elements affecting measurement results, for example, details of measurement methods, competence of personnel, interlaboratory comparisons. ISO 10012:2003 is not intended as a substitute for, or as an addition to, the requirements of ISO/IEC 17025.
ISO 10012:2003 specifies generic requirements and provides guidance for the management of measurement processes and metrological confirmation of measuring equipment used to support and demonstrate compliance with metrological requirements. It specifies quality management requirements of a measurement management system that can be used by an organization performing measurements as part of the overall management system, and to ensure metrological requirements are met.
ISO 10012:2003 is not intended to be used as a requisite for demonstrating conformance with ISO 9001, ISO 14001 or any other standard. Interested parties can agree to use ISO 10012:2003 as an input for satisfying measurement management system requirements in certification activities. Other standards and guides exist for particular elements affecting measurement results, for example, details of measurement methods, competence of personnel, interlaboratory comparisons.
ISO 10012:2003 is not intended as a substitute for, or as an addition to, the requirements of ISO/IEC 17025.
Le rôle de la fonction métrologie consiste à maîtriser l'aptitude à l'emploi de tous les équipements de mesure et processus de mesure dans l'entreprise et à en donner l'assurance. Le présent document définit les principes de gestion de ces équipements et processus de mesure (choix, réception, raccordement, surveillance) pour concourir à la qualité du produit, et les dispositions générales qui en découlent. Il doit aider l'entreprise à mieux maîtriser la connaissance des performances exactes de ses équipements et processus de mesure, leurs limites d'emploi et leur comportement dans le temps, ceci afin qu'elle puisse donner l'assurance de la qualité des opérations de mesurage qu'elle réalise.
- Avant-proposiv
- Introductionv
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1 Domaine d'application1
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2 Références normatives1
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3 Termes et définitions1
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4 Exigences générales2
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5 Responsabilité de la direction3
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5.1 Fonction métrologie3
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5.2 Écoute client3
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5.3 Objectifs qualité3
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5.4 Revue de direction4
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6 Management des ressources4
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6.1 Ressources humaines4
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6.2 Ressources relatives à l'information4
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6.3 Ressources relatives aux matériels5
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6.4 Fournisseurs extérieurs6
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7 Confirmation métrologique et mise en oeuvre des processus de mesure7
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7.1 Confirmation métrologique7
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7.2 Processus de mesure9
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7.3 Incertitude de mesure et traçabilité12
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8 Analyse et amélioration du système de management de la mesure13
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8.1 Généralités13
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8.2 Audits et surveillance13
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8.3 Maîtrise des non-conformités14
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8.4 Amélioration16
- Annexe A (informative) Vue d'ensemble du processus de confirmation métrologique18
- Bibliographie20
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