NF EN 15224
NF EN 15224

NF EN 15224

May 2017
Standard Current

Quality management systems - EN ISO 9001:2015 for healthcare

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

May 2017

Number of pages

96 p.

Reference

NF EN 15224

ICS Codes

03.100.70   Management systems
03.120.10   Quality management and quality assurance
11.020.01   Quality and environmental management in health care

Print number

1

European kinship

EN 15224:2016
Replaced standards (1)
NF EN 15224
NF EN 15224
January 2013
Standard Cancelled
Health care services - Quality management systems - Requirements based on EN ISO 9001:2008

Le présent document spécifie les exigences relatives au système de management de la qualité lorsqu'une organisation, doit démontrer sa capacité à fournir régulièrement des services de santé satisfaisant aux exigences des clients, de la réglementation et des normes professionnelles, cherche à améliorer la satisfaction du client grâce à l'application efficace du système, y compris une amélioration continue du système de management, des processus de santé et cliniques et de l'assurance de conformité aux exigences relatives aux caractéristiques de qualité : soins adaptés, soins corrects, disponibilité des soins, continuité des soins, efficacité des soins, efficience des soins, équité des soins, fondement des soins sur des preuves/connaissances, centrage des soins sur le patient . y compris son intégrité physique, psychologique et sociale ., implication du patient, sécurité du patient, rapidité/accessibilité.

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