Are you interested in the Interactive Course service ?
To buy it, choose the Personalized Offer on the right and select this option!
NF EN ISO 9001
Quality management systems - Requirements
Collections
Thematics
Publication date
Number of pages
Reference
ICS Codes
International kinship
European kinship
Le présent document spécifie les exigences relatives au système de management de la qualité lorsqu''un organisme : a) doit démontrer son aptitude à fournir constamment un produit ou service conforme aux exigences des clients et aux exigences légales et réglementaires applicables ; et b) vise à accroître la satisfaction de ses clients par l''application efficace du système, y compris les processus pour l''amélioration du système et l''assurance de la conformité aux exigences des clients et aux exigences légales et réglementaires applicables. Toutes les exigences du présent document sont génériques et prévues pour s''appliquer à tout organisme, quels que soient son type, sa taille et le produit ou service fourni.
To comply with a standard, you need to quickly understand its issues in order to determine its impact on your activity.
The Requirements department helps you quickly locate within the normative text:
- mandatory clauses to satisfy,
- non-essential but useful clauses to know, such as permissions and recommendations.
The identification of these types of clauses is based on the document "ISO/IEC Directives, Part 2 - Principles and rules of structure and drafting of ISO documents" as well as on a constantly enriched list of verbal forms.
With Requirements, quickly access the main part of the normative text!

Understand the principles of the standard, apply them to; your business, raise awareness among your employees... So many imperatives that require time and resources.
To support you, AFNOR Éditions has designed the Interactive Course to:
- Facilitate your understanding of the standard through; multimedia content
- Implement it more simply with concrete examples of application
- Better in efficiency; with handy, ready-to-use downloadable tools. employment
- Raising your employees' awareness through a playful approach to the standard
Taking ownership of a standard has never been difficult. that easy!
- The UPSELL service allows you to easily update one of your standards.
- With a single click, add a new language, the Requirements or Redline+ service and add one or more additional users.
- Whether you are in the process of acquiring a standard or it is already available in your personal space, the UPSELL service is available at every stage to help you understand it and implement it within your organization.
COBAZ is the simple and effective solution to meet the normative needs related to your activity, in France and abroad.
Available by subscription, CObaz is THE modular solution to compose according to your needs today and tomorrow. Quickly discover CObaz!
Request your free, no-obligation live demo
I discover COBAZ