NF EN ISO 9001
NF EN ISO 9001

NF EN ISO 9001

October 2015
Standard Cancelled

Quality management systems — Requirements

Le présent document spécifie les exigences relatives au système de management de la qualité lorsqu''un organisme : a) doit démontrer son aptitude à fournir constamment un produit ou service conforme aux exigences des clients et aux exigences légales et réglementaires applicables ; et b) vise à accroître la satisfaction de ses clients par l''application efficace du système, y compris les processus pour l''amélioration du système et l''assurance de la conformité aux exigences des clients et aux exigences légales et réglementaires applicables. Toutes les exigences du présent document sont génériques et prévues pour s''appliquer à tout organisme, quels que soient son type, sa taille et le produit ou service fourni.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

October 2015

Release date

septembre 2026

Number of pages

45 p.

Reference

NF EN ISO 9001

ICS Codes

03.100.70   Management systems
03.120.10   Quality management and quality assurance

Print number

1

International kinship

ISO 9001:2015

European kinship

EN ISO 9001:2015
Sumary
Quality management systems — Requirements

Le présent document spécifie les exigences relatives au système de management de la qualité lorsqu''un organisme : a) doit démontrer son aptitude à fournir constamment un produit ou service conforme aux exigences des clients et aux exigences légales et réglementaires applicables ; et b) vise à accroître la satisfaction de ses clients par l''application efficace du système, y compris les processus pour l''amélioration du système et l''assurance de la conformité aux exigences des clients et aux exigences légales et réglementaires applicables. Toutes les exigences du présent document sont génériques et prévues pour s''appliquer à tout organisme, quels que soient son type, sa taille et le produit ou service fourni.
Replaced standards (1)
NF EN ISO 9001
NF EN ISO 9001
November 2008
Standard Cancelled
Quality management systems - Requirements

ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Where any requirement(s) of ISO 9001:2008 cannot be applied due to the nature of an organization and its product, this can be considered for exclusion. Where exclusions are made, claims of conformity to ISO 9001:2008 are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements.

Standard replaced by (1)
NF EN ISO 9001
NF EN ISO 9001
September 2026
Standard Current
Quality management systems - Requirements

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