NF EN ISO 9001

NF EN ISO 9001

October 2015
Standard Current

Quality management systems - Requirements

ISO 9001:2015 specifies requirements for a quality management system when an organization:a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, andb) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

October 2015

Number of pages

41 p.

Reference

NF EN ISO 9001

ICS Codes

03.100.70   Management systems
03.120.10   Quality management and quality assurance

Classification index

X50-131

Print number

1

International kinship

ISO 9001:2015

European kinship

EN ISO 9001:2015
Sumary
Quality management systems - Requirements

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

Replaced standards (1)
NF EN ISO 9001
November 2008
Standard Cancelled
Quality management systems - Requirements

ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Where any requirement(s) of ISO 9001:2008 cannot be applied due to the nature of an organization and its product, this can be considered for exclusion. Where exclusions are made, claims of conformity to ISO 9001:2008 are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements.

Table of contents
  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Contexte de l'organisme
  • 5 Leadership
  • 6 Planification
  • 7 Support
  • 8 Réalisation des activités opérationnelles
  • 9 Évaluation des performances
  • 10 Amélioration
  • A Clarifications concernant la nouvelle structure, la terminologie et les concepts
  • B Autres Normes internationales relatives au management de la qualité et aux systèmes de management de la qualité élaborées par l'ISO/TC
    176
  • Bibliographie
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