NF EN ISO 9241-20

NF EN ISO 9241-20

December 2021
Standard Current

Ergonomics of human-system interaction - Part 20 : an ergonomic approach to accessibility within the ISO 9241 series

This document provides:a) an introduction to the importance of accessibility to human-system interaction;b) a discussion of the relationship of principles within the ISO 9241 series and accessibility;c) descriptions of activities related to the processes in ISO 9241-210 that focus on accessibility;d) references to standards relevant to the accessibility of interactive systems.

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Main informations

Collections

National standards and national normative documents

Thematics

QSE, Accessibilité, Gestion des risques et SST, Silver économie, Sécurité

Publication date

December 2021

Number of pages

33 p.

Reference

NF EN ISO 9241-20

ICS Codes

13.180   Ergonomics
35.180   IT terminal and other peripheral equipment

Classification index

X35-122-20

Print number

1

International kinship

ISO 9241-2021:

European kinship

EN ISO 9241-20:2021
Sumary
Ergonomics of human-system interaction - Part 20 : an ergonomic approach to accessibility within the ISO 9241 series

This document provides:

a) an introduction to the importance of accessibility to human-system interaction;

b) a discussion of the relationship of principles within the ISO 9241 series and accessibility;

c) descriptions of activities related to the processes in ISO 9241-210 that focus on accessibility;

d) references to standards relevant to the accessibility of interactive systems.

Replaced standards (1)
NF EN ISO 9241-20
March 2009
Standard Cancelled
Ergonomics of human-system interaction - Part 20 : accessibility guidelines for information/communication technology (ICT) equipment and services

ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.

Table of contents
  • Avant-propos
  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Accessibilité et ergonomie de l'interaction homme-système
  • 5 Principes ergonomiques dans la série ISO 9241 visant à favoriser l'accessibilité
  • 6 Activités de conception axées sur l'accessibilité dans les projets
  • Annexe A (informative) Principales sources de lignes directrices pour l'accessibilitéau niveau international
  • Bibliographie
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