NF ISO 11620
NF ISO 11620

NF ISO 11620

October 1998
Standard Cancelled

Information and documentation. Library performance indicators.

Le présent document propose un certain nombre d'indicateurs d'évaluation de résultats pour les bibliothèques. Pour chaque indicateur, on précise l'objet mesuré, les conditions de la mesure et les modalités de construction de l'indicateur. N'ont été retenus que les indicateurs confirmés par l'expérience ou décrits dans la littérature professionnelle.

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

October 1998

Number of pages

66 p.

Reference

NF ISO 11620

ICS Codes

01.140.20   Information sciences
03.120.10   Quality management and quality assurance

Classification index

Z48-005

Print number

1 - juillet 2005

International kinship

ISO 11620:1998
Sumary
Information and documentation. Library performance indicators.

Le présent document propose un certain nombre d'indicateurs d'évaluation de résultats pour les bibliothèques. Pour chaque indicateur, on précise l'objet mesuré, les conditions de la mesure et les modalités de construction de l'indicateur. N'ont été retenus que les indicateurs confirmés par l'expérience ou décrits dans la littérature professionnelle.
Standard replaced by (1)
NF ISO 11620
NF ISO 11620
October 2008
Standard Cancelled
Information and documentation -- Library performance indicators

Table of contents
  • 1 Domaine d'application
    1
  • 2 Référence normative
    1
  • 3 Définitions
    2
  • 4 Critères et cadre de description
    4
  • 5 Emploi des indicateurs de performance
    7
  • 6 Maintenance de la présente Norme internationale
    10
  • Annexes
  • A Liste des indicateurs de performance des bibliothèques
    11
  • B Descriptions des indicateurs de performance
    13
  • C Bibliographie
    59
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