NF ISO 11620

NF ISO 11620

April 2015
Standard Cancelled

Information and documentation -- Library performance indicators

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Main informations

Collections

National standards and national normative documents

Thematics

Management et performance

Publication date

April 2015

Number of pages

114 p.

Reference

NF ISO 11620

ICS Codes

01.140.20   Information sciences
03.120.10   Quality management and quality assurance

Print number

1
Replaced standards (1)
NF ISO 11620
October 2008
Standard Cancelled
Information and documentation -- Library performance indicators

Standard replaced by (1)
NF ISO 11620
July 2025
Standard Current
Information and documentation - Library performance indicators

This document specifies the requirements of a performance indicator for libraries and establishes a set of indicators to be used by libraries of all types. It also provides guidance on how to implement performance indicators in libraries where such indicators are not already in use. This document is applicable to all types of libraries in all countries. However, not all performance indicators apply to all libraries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see Annex A). This document provides a standardized terminology and concise definitions of the performance indicators. Furthermore, it contains detailed descriptions of the indicators and of the collection and the analysis of data needed. This document is not intended to exclude the use of performance indicators not specified in it.

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