NF ISO 26000
Guidance on social responsibility
ISO 26000:2010 provides guidance to all types of organizations, regardless of their size or location, on: concepts, terms and definitions related to social responsibility; the background, trends and characteristics of social responsibility; principles and practices relating to social responsibility; the core subjects and issues of social responsibility; integrating, implementing and promoting socially responsible behaviour throughout the organization and, through its policies and practices, within its sphere of influence; identifying and engaging with stakeholders; and communicating commitments, performance and other information related to social responsibility. ISO 26000:2010 is intended to assist organizations in contributing to sustainable development. It is intended to encourage them to go beyond legal compliance, recognizing that compliance with law is a fundamental duty of any organization and an essential part of their social responsibility. It is intended to promote common understanding in the field of social responsibility, and to complement other instruments and initiatives for social responsibility, not to replace them. In applying ISO 26000:2010, it is advisable that an organization take into consideration societal, environmental, legal, cultural, political and organizational diversity, as well as differences in economic conditions, while being consistent with international norms of behaviour. ISO 26000:2010 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of ISO 26000:2010. As ISO 26000:2010 does not contain requirements, any such certification would not be a demonstration of conformity with ISO 26000:2010. ISO 26000:2010 is intended to provide organizations with guidance concerning social responsibility and can be used as part of public policy activities. However, for the purposes of the Marrakech Agreement establishing the World Trade Organization (WTO), it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”, nor is it intended to provide a basis for any presumption or finding that a measure is consistent with WTO obligations. Further, it is not intended to provide a basis for legal actions, complaints, defences or other claims in any international, domestic or other proceeding, nor is it intended to be cited as evidence of the evolution of customary international law. ISO 26000:2010 is not intended to prevent the development of national standards that are more specific, more demanding, or of a different type.
ISO 26000:2010 provides guidance to all types of organizations, regardless of their size or location, on:
- concepts, terms and definitions related to social responsibility;
- the background, trends and characteristics of social responsibility;
- principles and practices relating to social responsibility;
- the core subjects and issues of social responsibility;
- integrating, implementing and promoting socially responsible behaviour throughout the organization and, through its policies and practices, within its sphere of influence;
- identifying and engaging with stakeholders; and
- communicating commitments, performance and other information related to social responsibility.
ISO 26000:2010 is intended to assist organizations in contributing to sustainable development. It is intended to encourage them to go beyond legal compliance, recognizing that compliance with law is a fundamental duty of any organization and an essential part of their social responsibility. It is intended to promote common understanding in the field of social responsibility, and to complement other instruments and initiatives for social responsibility, not to replace them.
In applying ISO 26000:2010, it is advisable that an organization take into consideration societal, environmental, legal, cultural, political and organizational diversity, as well as differences in economic conditions, while being consistent with international norms of behaviour.
ISO 26000:2010 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of ISO 26000:2010. As ISO 26000:2010 does not contain requirements, any such certification would not be a demonstration of conformity with ISO 26000:2010.
ISO 26000:2010 is intended to provide organizations with guidance concerning social responsibility and can be used as part of public policy activities. However, for the purposes of the Marrakech Agreement establishing the World Trade Organization (WTO), it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”, nor is it intended to provide a basis for any presumption or finding that a measure is consistent with WTO obligations. Further, it is not intended to provide a basis for legal actions, complaints, defences or other claims in any international, domestic or other proceeding, nor is it intended to be cited as evidence of the evolution of customary international law.
ISO 26000:2010 is not intended to prevent the development of national standards that are more specific, more demanding, or of a different type.
Le présent document s'adresse aux responsables et décideurs d'entreprises, grandes ou petites, publiques ou privées, de tout secteur d'activités ayant un champ d'action en France, en Europe ou dans l'ensemble du monde. Son objectif est de leur apporter une aide à leur réflexion initiale pour la prise en compte du principe de développement durable lors de l'élaboration de leur politique et de leurs stratégies. Ilpropose des recommandations pour aider à adapter à la fois techniquement et culturellement, un système de management afin qu'il intègre progressivement les objectifs du développement durable au sein de l'entreprise.
<p>ISO 26000:2010 provides guidance to all types of organizations, regardless of their size or location, on:</p> <ul> <li> concepts, terms and definitions related to social responsibility;</li> <li> the background, trends and characteristics of social responsibility;</li> <li> principles and practices relating to social responsibility;</li> <li> the core subjects and issues of social responsibility;</li> <li> integrating, implementing and promoting socially responsible behaviour throughout the organization and, through its policies and practices, within its sphere of influence;</li> <li> identifying and engaging with stakeholders; and</li> <li> communicating commitments, performance and other information related to social responsibility.</li> </ul> <p>ISO 26000:2010 is intended to assist organizations in contributing to sustainable development. It is intended to encourage them to go beyond legal compliance, recognizing that compliance with law is a fundamental duty of any organization and an essential part of their social responsibility. It is intended to promote common understanding in the field of social responsibility, and to complement other instruments and initiatives for social responsibility, not to replace them.</p> <p>In applying ISO 26000:2010, it is advisable that an organization take into consideration societal, environmental, legal, cultural, political and organizational diversity, as well as differences in economic conditions, while being consistent with international norms of behaviour.</p> <p>ISO 26000:2010 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of ISO 26000:2010. As ISO 26000:2010 does not contain requirements, any such certification would not be a demonstration of conformity with ISO 26000:2010.</p> <p>ISO 26000:2010 is intended to provide organizations with guidance concerning social responsibility and can be used as part of public policy activities. However, for the purposes of the Marrakech Agreement establishing the World Trade Organization (WTO), it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”, nor is it intended to provide a basis for any presumption or finding that a measure is consistent with WTO obligations. Further, it is not intended to provide a basis for legal actions, complaints, defences or other claims in any international, domestic or other proceeding, nor is it intended to be cited as evidence of the evolution of customary international law. </p> <p>ISO 26000:2010 is not intended to prevent the development of national standards that are more specific, more demanding, or of a different type.</p>
- Avant-proposvii
- Introductionviii
-
1 Domaine d'application1
-
2 Termes et définitions2
-
3 Appréhender la responsabilité sociétale5
-
4 Principes de la responsabilité sociétale12
-
5 Identifier sa responsabilité sociétale et dialoguer avec les parties prenantes16
-
6 Lignes directrices relatives aux questions centrales de responsabilité sociétale23
-
7 Lignes directrices relatives à l'intégration de la responsabilité sociétale dans l'ensemble de l'organisation83
- Annexe A (informative) Exemples d'initiatives volontaires et d'outils en matière de responsabilité sociétale103
- Annexe B (informative) Abréviations117
- Bibliographie117
- Index127
- Figures
-
Figure 1 - Vue d'ensemble de l'ISO 26000xii
-
Figure 2 - Relation entre une organisation, ses parties prenantes et la société18
-
Figure 3 - Les sept questions centrales24
-
Figure 4 - Intégration de la responsabilité sociétale dans l'ensemble de l'organisation84
The Requirements department helps you quickly locate within the normative text:
- mandatory clauses to satisfy,
- non-essential but useful clauses to know, such as permissions and recommendations.
The identification of these types of clauses is based on the document “ISO / IEC Directives, Part 2 - Principles and rules of structure and drafting of ISO documents ”as well as on a constantly enriched list of verbal forms.
With Requirements, quickly access the main part of the normative text!
At a glance, you will be able to identify the additions, deletions or modifications to a text, table, figure and formula.
The Redlines + service is offered to you on the collection of French standards in force, in French language and in HTML and PDF format.
For an overview of the service, click on View a standard in redline format
COBAZ is the simple and effective solution to meet the normative needs related to your activity, in France and abroad.
Available by subscription, CObaz is THE modular solution to compose according to your needs today and tomorrow. Quickly discover CObaz!
Request your free, no-obligation live demo
I discover COBAZ