NF EN ISO 9000

NF EN ISO 9000

October 2005
Standard Cancelled

Quality management systems - Fundamentals and vocabulary

ISO 9000:2005 describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms. It is applicable to the following: a) organizations seeking advantage through the implementation of a quality management system; b) organizations seeking confidence from their suppliers that their product requirements will be satisfied; c) users of the products; d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators); e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies); f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization; g) developers of related standards.

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Main informations

Collections

National standards and national normative documents

Thematics

Qualité - audit - lean, Management et performance, QSE

Publication date

October 2005

Number of pages

38 p.

Reference

NF EN ISO 9000

ICS Codes

01.040.03   Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
03.100.70   Management systems
03.120.10   Quality management and quality assurance

Classification index

X50-130

Print number

1 - 28/09/2005

International kinship

ISO 9000:2005

European kinship

EN ISO 9000:2005
Sumary
Quality management systems - Fundamentals and vocabulary

ISO 9000:2005 describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.

It is applicable to the following:

a) organizations seeking advantage through the implementation of a quality management system;

b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;

c) users of the products;

d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators);

e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);

f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;

g) developers of related standards.

Replaced standards (1)
NF EN ISO 9000
December 2000
Standard Cancelled
Quality management systems - Fundamentals and vocabulary

Le présent document décrit les principes essentiels des systèmes de management de la qualité et en spécifie la terminologie.

Standard replaced by (1)
NF EN ISO 9000
October 2015
Standard Current
Quality management systems - Fundamentals and vocabulary

<p> </p> <p>ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:</p> <ul> <li>organizations seeking sustained success through the implementation of a quality management system;</li> <li>customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;</li> <li>organizations seeking confidence in their supply chain that their product and service requirements will be met;</li> <li>organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;</li> <li>organizations performing conformity assessments against the requirements of ISO 9001;</li> <li>providers of training, assessment or advice in quality management;</li> <li>developers of related standards.</li> </ul> <p>ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.</p>

Table of contents
View the extract
  • 1 Domaine d'application
    1
  • 2 Principes essentiels liés aux systèmes de management de la qualité
    1
  • 2.1 Fondement des systèmes de management de la qualité
    1
  • 2.2 Exigences pour les systèmes de management de la qualité et exigences pour les produits
    2
  • 2.3 Démarche "systèmes de management de la qualité"
    2
  • 2.4 Approche processus
    2
  • 2.5 Politique qualité et objectifs qualité
    3
  • 2.6 Rôle de la direction au sein du système de management de la qualité
    3
  • 2.7 Documentation
    4
  • 2.8 Évaluation des systèmes de management de la qualité
    5
  • 2.9 Amélioration continue
    6
  • 2.10 Rôle des techniques statistiques
    6
  • 2.11 Systèmes de management de la qualité et autres objets d'un système de management
    6
  • 2.12 Relation entre les systèmes de management de la qualité et les modèles d'excellence
    7
  • 3 Termes et définitions
    7
  • 3.1 Termes relatifs à la qualité
    7
  • 3.2 Termes relatifs au management
    8
  • 3.3 Termes relatifs à l'organisme
    10
  • 3.4 Termes relatifs aux processus et aux produits
    11
  • 3.5 Termes relatifs aux caractéristiques
    13
  • 3.6 Termes relatifs à la conformité
    13
  • 3.7 Termes relatifs à la documentation
    15
  • 3.8 Termes relatifs à l'examen
    16
  • 3.9 Termes relatifs à l'audit
    17
  • 3.10 Termes relatifs au management de la qualité pour les processus de mesure
    19
  • Annexe A (informative) Méthode utilisée pour élaborer le vocabulaire
    20
  • Bibliographie
    29
  • Index alphabétique
    30
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