NF EN ISO 9241-110

NF EN ISO 9241-110

June 2020
Standard Current

Ergonomics of human-system interaction - Part 110 : interaction principles

This document describes principles for interaction between a user and a system that are formulated in general terms (i.e. independent of situations of use, application, environment or technology). This document provides a framework for applying those interaction principles and the general design recommendations for interactive systems. While this document is applicable to all types of interactive systems, it does not cover the specifics of every application domain (e.g. safety critical systems, collaborative work, artificial intelligence features). It is intended for the following audiences: — analysts of requirements (including market requirements, user requirements, and system requirements); — designers of user interface development tools and style guides to be used by user interface designers and developers; — designers of user interfaces who will apply the guidance during the design activities (either directly, based on training, or by using tools and style guides which incorporate the guidance); — developers who will apply the guidance during the development process; — evaluators who are responsible for ensuring that products meet the general design recommendations contained in this document; — buyers who will reference this document in contracts during product procurement. This document focuses on interaction principles related to the design of interactions between user and interactive system. ISO 9241-112 provides further guidance on the presentation of information. This document does not consider any other aspect of design such as marketing, aesthetics and corporate identity.

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Main informations

Collections

National standards and national normative documents

Thematics

Sécurité, Silver économie, Gestion des risques et SST, Accessibilité, QSE

Publication date

June 2020

Number of pages

42 p.

Reference

NF EN ISO 9241-110

ICS Codes

13.180   Ergonomics
35.180   IT terminal and other peripheral equipment

Classification index

X35-122-110

Print number

1

International kinship

European kinship

EN ISO 9241-110:2020
Sumary
Ergonomics of human-system interaction - Part 110 : interaction principles

This document describes principles for interaction between a user and a system that are formulated in general terms (i.e. independent of situations of use, application, environment or technology). This document provides a framework for applying those interaction principles and the general design recommendations for interactive systems.

While this document is applicable to all types of interactive systems, it does not cover the specifics of every application domain (e.g. safety critical systems, collaborative work, artificial intelligence features).

It is intended for the following audiences:

— analysts of requirements (including market requirements, user requirements, and system requirements);

— designers of user interface development tools and style guides to be used by user interface designers and developers;

— designers of user interfaces who will apply the guidance during the design activities (either directly, based on training, or by using tools and style guides which incorporate the guidance);

— developers who will apply the guidance during the development process;

— evaluators who are responsible for ensuring that products meet the general design recommendations contained in this document;

— buyers who will reference this document in contracts during product procurement.

This document focuses on interaction principles related to the design of interactions between user and interactive system. ISO 9241-112 provides further guidance on the presentation of information.

This document does not consider any other aspect of design such as marketing, aesthetics and corporate identity.

Replaced standards (1)
NF EN ISO 9241-110
June 2006
Standard Cancelled
Ergonomics of human-system interaction - Part 110 : dialogue principles

Le présent document énonce des principes de conception ergonomiques formulés en termes généraux et fournit un cadre relatif à l'application de ces principes dans l'analyse, la conception et l'évaluation des systèmes interactifs. Bien que la présente partie de l'ISO 9241 soit applicable à tous les types de systèmes interactifs, elle ne couvre pas les spécificités de tous les contextes d'utilisation (par exemple les systèmes critiques pour la sécurité, le travail collaboratif). Ce document est centré sur les principes de dialogue, associés à la conception ergonomique du dialogue entre l'utilisateur et le système interactif, et ne tient pas compte de tout autre aspect de conception tel que le marketing, l'esthétique et la conception interne à l'entreprise.

Table of contents
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  • Avant-propos
  • 1 Domaine d'application
  • 2 Références normatives
  • 3 Termes et définitions
  • 4 Principes d'interaction
  • 5 Principes et recommandations
  • Annexe A (informative) Liste de contrôle pour faciliter l'application des recommandations du présent document
  • Bibliographie
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