NF EN ISO/IEC 17021

NF EN ISO/IEC 17021

November 2006
Standard Cancelled

Conformity assessment - Requirements for bodies providing audit and certification of management systems

ISO/IEC 17021:2006 contains principles and requirements for the competence, consistency and impartiality of the audit and certification of management systems of all types (e.g. quality management systems or environmental management systems) and for bodies providing these activities. Certification bodies operating to this International Standard need not offer all types of management system certification.Certification of management systems is a third-party conformity assessment activity. Bodies performing this activity are therefore third-party conformity assessment bodies.

See more
View the extract
Main informations

Collections

National standards and national normative documents

Publication date

November 2006

Number of pages

38 p.

Reference

NF EN ISO/IEC 17021

ICS Codes

03.100.70   Management systems
03.120.20   Product and company certification. Conformity assessment

Classification index

X50-072

Print number

2 - 01/12/2006

International kinship

ISO/IEC 17021:2006

European kinship

EN ISO/IEC 17021:2006
Sumary
Conformity assessment - Requirements for bodies providing audit and certification of management systems

ISO/IEC 17021:2006 contains principles and requirements for the competence, consistency and impartiality of the audit and certification of management systems of all types (e.g. quality management systems or environmental management systems) and for bodies providing these activities. Certification bodies operating to this International Standard need not offer all types of management system certification.

Certification of management systems is a third-party conformity assessment activity. Bodies performing this activity are therefore third-party conformity assessment bodies.

Replaced standards (2)
NF EN 45012
May 1998
Standard Cancelled
General requirements for bodies operating assessment and certification/registration of quality systems.

FD ISO/IEC GUIDE 66
December 2000
Published document Cancelled
General requirements for bodies operating assessment and certification/registration of environmental management systems (EMS)

Le présent document a pour objectif de promouvoir la confiance dans la façon dont la certification d'un système de management environnemental est effectuée. Il décrit les exigences générales que doit appliquer un organisme de certification pour être reconnu au niveau national et européen comme compétent et fiable pour la mise en oeuvre de la certification des systèmes de management environnemental. Il devrait servir de base à la reconnaissance des systèmes nationaux pertinents. Les exigences du présent document sont pour l'essentiel harmonisées avec celles de la norme NF EN 45012.

Standard replaced by (1)
NF EN ISO/IEC 17021
May 2011
Standard Cancelled
Conformity assessment - Requirements for bodies providing audit and certification of management systems

ISO/IEC 17021:2011 contains principles and requirements for the competence, consistency and impartiality of the audit and certification of management systems of all types (e.g. quality management systems or environmental management systems) and for bodies providing these activities. Certification bodies operating to ISO/IEC 17021:2011 need not offer all types of management system certification. Certification of management systems is a third-party conformity assessment activity. Bodies performing this activity are therefore third-party conformity assessment bodies.

Table of contents
  • Avant-propos
    iv
  • Introduction
    v
  • 1 Domaine d'application
    1
  • 2 Références normatives
    1
  • 3 Termes et définitions
    2
  • 4 Principes
    2
  • 4.1 Généralités 2
  • 4.2 Impartialité
    3
  • 4.3 Compétence
    3
  • 4.4 Responsabilité
    3
  • 4.5 Transparence
    4
  • 4.6 Confidentialité
    4
  • 4.7 Traitement des plaintes
    4
  • 5 Exigences générales
    4
  • 5.1 Domaine juridique et contractuel
    4
  • 5.2 Gestion de l'impartialité
    5
  • 5.3 Responsabilité et situation financière
    6
  • 6 Exigences structurelles
    6
  • 6.1 Organisation et direction
    6
  • 6.2 Comité pour la préservation de l'impartialité
    7
  • 7 Exigences relatives aux ressources
    8
  • 7.1 Compétence de la direction et du personnel
    8
  • 7.2 Personnel intervenant dans les activités de certification
    8
  • 7.3 Intervention d'auditeurs et d'experts techniques externes individuels
    9
  • 7.4 Enregistrements relatifs au personnel
    9
  • 7.5 Externalisation
    9
  • 8 Exigences relatives aux informations
    10
  • 8.1 Informations accessibles au public
    10
  • 8.2 Documents de certification
    10
  • 8.3 Répertoire des clients certifiés
    11
  • 8.4 Référence à la certification et utilisation des marques
    11
  • 8.5 Confidentialité
    12
  • 8.6 Échange d'informations entre l'organisme de certification et ses clients
    13
  • 9 Exigences relatives aux processus
    14
  • 9.1 Exigences générales
    14
  • 9.2 Évaluation et certification initiales
    16
  • 9.3 Activités de surveillance
    18
  • 9.4 Renouvellement de la certification
    20
  • 9.5 Audits particuliers
    20
  • 9.6 Suspension, retrait ou réduction du périmètre de la certification
    21
  • 9.7 Appels
    21
  • 9.8 Plaintes
    22
  • 9.9 Enregistrements relatifs aux demandeurs et aux clients
    23
  • 10 Exigences relatives au système de management des organismes de certification
    24
  • 10.1 Options
    24
  • 10.2 Option 1: Exigences relatives au système de management conformément à l'ISO 9001
    24
  • 10.3 Option 2: Exigences générales relatives au système de management
    24
  • Bibliographie
    28
ZOOM ON ... the Requirements department
To comply with a standard, you need to quickly understand its issues in order to determine its impact on your activity.

The Requirements department helps you quickly locate within the normative text:
- mandatory clauses to satisfy,
- non-essential but useful clauses to know, such as permissions and recommendations.

The identification of these types of clauses is based on the document “ISO / IEC Directives, Part 2 - Principles and rules of structure and drafting of ISO documents ”as well as on a constantly enriched list of verbal forms.

With Requirements, quickly access the main part of the normative text!

With Requirements, quickly access the main part of the normative text!
Need to identify, monitor and decipher standards?

COBAZ is the simple and effective solution to meet the normative needs related to your activity, in France and abroad.

Available by subscription, CObaz is THE modular solution to compose according to your needs today and tomorrow. Quickly discover CObaz!

Request your free, no-obligation live demo

I discover COBAZ